Frequently Asked Questions (FAQ)

How does My Lit Box work?

My Lit Box is a quarterly subscription box that accepts subscribers and ships boxes four times a year. Our four order windows are the months of February, May, August and November, and boxes will ship the first week of the following month, so March, June, September, and December. Once you subscribe your membership will remain active until you choose to cancel, but we promise, you won’t want to do that!

What will be inside?

In addition to a newly released novel, you can expect to receive 2-3 quality book-related goodies that will enhance your reading experience whether it’s a lovely keepsake to adorn your bookshelf or something that either smells good, tastes good or makes you feel good!

When will my box ship?

All orders ship at once at the end of the month and you can expect a shipping confirmation and an email explaining the contents of your box no later than the 5th of the following month. For example, orders are accepted between February 1st-28th and boxes are shipped beginning March 1st and no later than March 5th.

What if I already own the book?

To keep this from happening, we will only feature newly released novels that were either released the month you receive the shipment or the month prior. While subscribed to My Lit Box we strongly recommend holding off on any book hauls until you see what goodies we have in store for you!

Do you ship internationally?

At the moment, we only ship within the United States but we hope to expand in the near future.

What is your refund & return policy?

My Lit Box does not offer refunds or accept returns for initial orders or renewals so you are strongly encouraged to be mindful of your renewal date. You may log into your account and make your desired adjustments such as skipping a renewal or canceling your subscription altogether. Should your box arrive and the contents are damaged, please email support@mylitbox.com and My Lit Box will replace your box with proof of damage at our own expense.

Additional questions?

If you have a question that was not answered here please send an email to support@mylitbox.com and we will respond in 24-48 hours.